Updated 07.09.2026

1. INTRODUCTION

Red Brick Marketing & Design (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications, including SMS messages, email communications, appointment reminders, and website tracking technologies. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. INFORMATION WE COLLECT

Contact Information

We may collect the following types of information when you use our website or services:

• Contact Information: Name, email address, phone number, business name

• Website Data: IP address, browser type, pages visited, time spent on site

• Communication History: Emails, messages, and call notes shared during consultations

• Form Submissions: Information submitted through lead forms, booking calendars, or newsletter signups

Communication Data

If you opt in to receive SMS or email communications, we collect and maintain records of your communication preferences, consent, message delivery, and opt-out activity.

Website & Device Information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include IP address, browser type, pages visited, referring URLs, and interaction data.

Appointment & Service Information

If you schedule an appointment or use our services, we may collect information related to those interactions.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide requested services and customer support

• Schedule appointments and send confirmations or reminders

• Send SMS and email communications you have explicitly opted in to receive

• Respond to inquiries and follow up on requests

• Improve website performance, services, and marketing effectiveness

• Maintain consent, opt-in, and compliance records

• Protect our business, users, and systems from fraud or security threats

4. SMS MESSAGING & CONSENT (A2P COMPLIANCE)

By providing your mobile phone number and opting in, you consent to receive SMS messages from Red Brick Marketing & Design. These messages may include appointment reminders, service updates, and marketing messages.

Message frequency may vary

Message and data rates may apply

Consent is not a condition of purchase

You may opt out of SMS messages at any time by replying STOP. After opting out, you will receive a confirmation message and no further SMS messages unless you opt back in.

For help, reply HELP or contact us using the information below.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to personalize your experience and understand how our website is used. You may control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who assist us with services such as SMS delivery, email communications, scheduling tools, customer support platforms, CRM systems, and analytics providers. These vendors may only use information as necessary to perform services on our behalf.

Legal & Safety Requirements

We may disclose information if required by law or to protect the rights, safety, and security of Red Brick Marketing & Design, our users, or others.

Business Transfers

If Red Brick Marketing & Design is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

Mobile Data Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. EMAIL COMMUNICATIONS

If you opt in to receive marketing or informational emails, you may unsubscribe at any time by clicking the unsubscribe link included in the email. Transactional or service-related emails may still be sent as necessary.

8. YOUR RIGHTS & CHOICES

You have the right to:

• Request access to your personal information

• Request correction or deletion of your information (subject to applicable laws)

• Opt out of SMS or email communications at any time

To make a request, please contact us using the information below.

9. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

11. CONTACT US

If you have questions about this Privacy Policy or our data practices, please contact:

Red Brick Marketing & Design

Phone: 702-499-1967
Email: info@redbrickmad.com